ChatFlow

1. Introduction

Welcome to ChatFlow ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

Name and contact information (email address, phone number)
Account credentials (username, password)
Payment information (processed securely through third-party payment processors)
Business information (company name, industry, size)
Communications with us (support requests, feedback)

2.2 Automatically Collected Information

When you use our services, we automatically collect certain information, including:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, features used)
Cookies and similar tracking technologies
Log files and analytics data

3. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, maintain, and improve our services
To process transactions and send related information
To send you technical notices, updates, and support messages
To respond to your comments, questions, and requests
To monitor and analyze trends, usage, and activities
To detect, prevent, and address technical issues
To personalize your experience and deliver relevant content
To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, data analytics, hosting)
Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access and receive a copy of your personal data
The right to rectify inaccurate or incomplete data
The right to request deletion of your personal data
The right to restrict or object to processing of your data
The right to data portability
The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We use cookies for purposes such as:

Authentication and session management
Remembering your preferences and settings
Analyzing website traffic and usage patterns
Providing personalized content and advertisements

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: